Parent and Child Programme

Terms and Conditions

1. Introduction

1.1. Definition

London International Study Centre Ltd ('LISC') is a limited company number 3565744. These 'terms and conditions' ('Agreement') refer to the contract between LISC Ltd ('we' or 'us') and the Agent or any person signing our application form on their behalf ('you') in respect of our tutoring service for a parent with a child ('your clients').

1.2. Legal contract

Jointly or severally you are legally responsible for adhering to this Agreement. Nothing in this contract shall confer on any third party any right to enforce any benefit of any term of this contract under the Contract (Rights of Third Parties) Act 1999. This legal contract is subject to the exclusive jurisdiction of English Law.

1.3. LISC literature and website

All our promotional information gives details about our services, company history and ethos. It is believed to be correct at the time of printing but does not form part of the Agreement. Any unclear issues arising from our literature and website should be clarified in writing before you enter this Agreement. This contract forms the entire legal agreement between the parties. You may request to see any documents referred to in this Agreement before you accept the offer of your clients with a child but those documents do not form part of this contract.

1.4. Changes in circumstances

We constantly endeavour to improve our services. Therefore, we may introduce changes to the way our service is provided, described or promoted. We may also appoint new staff members to tutor your clients. Our fee structure is regularly reviewed. We will notify you of any changes in fees a month in advance in writing to the address stipulated by you on the application form or subsequently in writing. None of the changes can invalidate this Agreement.

2. LISC admission and entry

2.1. Enrolment

Your clients, subject to satisfaction of the admission criteria, will be enrolled at the LISC and Sutherland Day Nursery (if applicable) once you have returned the duly completed application form and the fees for the period stipulated in the application form have been paid in full. LISC cannot guarantee that your students will be spread out into different classes with a mix of different nationalities. It will depend on the time of the calendar year.

2.2. LISC's responsibilities

LISC accepts responsibility for the tuition, activity programme and accommodation of your clients. This is conditional upon all pertinent information about your clients being revealed to LISC and your clients complying with the requirements of our service at all times.
LISC cannot accept responsibility for any activity organized by your clients when we have not been notified about it.

2.3. Discretion

LISC will endeavour to exercise the same duty of care as responsible parents would in relation to their children. Any specific restrictions you wish to be placed on your clients, should be given in writing prior to the commencement of the LISC and Sutherland Day Nursery's Programme.
LISC will exercise discretion in respect of your clients' welfare in circumstances in which normally we would be expected to contact you but cannot do so.
The signed application form from you authorizes LISC to agree to any emergency medical or dental treatment such as a blood transfusion, an anesthetic or an operation, as deemed necessary for 'your clients' welfare by suitably qualified medical personnel. This right will only be exercised if it has not been possible to obtain your prior consent in time.

2.4. Agent's responsibilities

You must reveal all pertinent information about your clients such as any medical history, record of misconduct, legal matters, or any family circumstances, which may affect your clients' educational progress.
You should notify LISC in writing of any changes in circumstances or any information, which would assist LISC in tutoring for your clients. This includes any change in your contact details. We cannot be held responsible for not being able to contact you using the numbers and the address supplied by you.
LISC requires you to inform us in writing should you have any objections to your clients' photographs appearing in any of our promotional material.
You are responsible for ensuring that appropriate insurance cover is arranged for your clients, e.g. medical, travel, sickness and personal injury, should you consider that necessary.
You are legally liable for the full payment of all invoices and any other expenses incurred on behalf of your clients.
Should you have any concerns about your clients' welfare you must inform LISC immediately so that appropriate action can be taken.

2.5. Adherence to our guidance

Your clients will be required to observe the rules from LISC's 'Student handbook' and 'Sutherland Day Nursery's procedures', which are issued upon the acceptance of a place by your clients. You acknowledge the receipt of a copy of it.
You undertake to ensure that your clients are receptive to our guidance and will abide by our instructions.
LISC will not accept responsibility for the consequences of any action by your clients, which contravenes given guidance. Any damage to LISC or Sutherland Day Nursery property caused by your clients will be invoiced to you for an immediate payment.

3. Disclosure of information

By signing this Agreement you agree, as far as your Agent's rights allow, to us:

communicating confidential information to any third party on a 'need-to-know' basis should it be required to safeguard and promote the welfare of your clients or protect another person from any harm inflicted by your clients.
disclosing to any person lawfully requiring information about your clients, information stored or retained by us to which the Data Protection Act 1998 or similar legislation applies.

4. Finance

You, or any person or organization appointed by you in writing, are jointly and severally responsible for payment of 'Fees'. 'Fees' mean our LISC tuition programme fee and Sutherland Day Nursery's fee (if applicable). Fees are reviewed from time to time. Circumstances permitting, we shall provide you with a month's notice of the proposed Fee increase.

4.1. Programme fees

Tuition programme with LISC, which is offered on a one-to-one basis.
Tuition and activity programme at Sutherland Day Nursery.
Accommodation with host family with 3 meals per day (breakfast, packed lunch and dinner).
Fresh meals for your younger client at Sutherland Day Nursery's premises.
Any extra lessons, trips or afternoon activities, which are not included in our fees will be charged at extra cost according to an estimated additional cost per person.
You will receive a full copy of our payment policy with your invoice.
We expect you to pay the fee in full 2 weeks in advance or on the receipt of the invoice whichever is sooner.
All the invoices must be settled in full at least a week before the start of any programme period.
If the cleared funds are not received in the stipulated time the entitlement to the parent with a child programme will automatically lapse and your clients will not be able to take part in any programme. This means that the LISC's responsibilities will be suspended until full payment has been received and the funds have cleared., and the Home Office informed. Any part payment will only be accepted on account and will neither maintain nor reinstate the tutorial service with LISC and Sutherland Day Nursery.

4.2. Refund policy

You will be asked to specify in writing the preferred payment method (i.e. by cheque or by a bank transfer and provide bank details) of any refund that may be due. £25 (twenty five pounds) will be deducted from the amount to be transferred to cover the transfer cost.
Two weeks' notice is required in the case of group cancellations. After this period fees are not refundable.
LISC requires at least one month to prepare a refund in order to reconcile a student's account and allocate incurred expenditure correctly.

5. Termination of the contract

We reserve the right to relinquish our responsibilities without due notice if important information about your clients has been withheld or in the event of serious misconduct. Whilst we are not bound to any set notice period, notification of any such decision made will be given in writing prior to the termination taking place.
To secure the continuity of the service provision, all payments must be made in full within the time stipulated on an invoice.
To withdraw a student from a LISC programme, one term's notice is required in writing; from a Sutherland Day Nursery - one month's notice is required in writing. If insufficient notice has been given, fees in lieu of notice will be payable.

THIS IS A LEGALLY BINDING CONTRACT. BY SIGNING THE APPLICATION FORM YOU AGREE TO BE BOUND BY ITS TERMS.

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